How we handle your information

Last updated: October 2026. Please read this policy to understand how Tecnofyn collects, uses, and protects your personal data under UK GDPR.

Who we are

Tecnofyn Ltd ('we', 'our', or 'us') operates the website tecnofyn.co.uk. We provide IT consultancy, custom software development, business automation, website creation, AI assistants, and system integration services to UK businesses. Tecnofyn Ltd is registered in England and Wales (company number 17523424), registered address 57 Adelphi Crescent, Hayes, UB4 8LZ. Tecnofyn Ltd acts as the Data Controller under UK data protection legislation. Contact us at [email protected].

Information we collect

We may collect, store, and transfer different types of personal data depending on your interaction with us: Identity Data (name, job title), Contact Data (email address, telephone number, billing address), Technical & Usage Data (IP address, browser type, operating system, pages visited), and Project Data (consultation specs, system credentials, and support tickets provided to fulfill contracted services).

How we collect your data

We collect data through: (a) Direct Interactions when you fill out contact/enquiry forms, request a consultation, or contract our services; (b) Automated Technologies as you navigate our website via essential cookies and analytics tools; and (c) Third-Party Providers like form processors (Web3Forms) and secure payment processors (Stripe).

Legal basis and how we use your information

We process your personal data under the following legal bases under UK GDPR: (a) Performance of a Contract when delivering contracted software development or IT consultancy services; (b) Legitimate Interests to manage customer relations, secure our infrastructure, and improve our services; and (c) Legal Obligations to comply with UK tax, accounting, and regulatory requirements. We never sell your personal data.

Disclosures and third-party processors

We share personal data only with trusted third-party processors necessary for our operations, including cloud hosting infrastructure (e.g., Cloudflare), payment gateways (Stripe, Inc.), communication form handlers (Web3Forms), and professional advisers or HM Revenue & Customs (HMRC) as required by law. All processors are bound by strict data protection agreements.

Data retention and security

We implement appropriate physical, technical, and organizational security measures to prevent unauthorized access, alteration, or loss of your personal data. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your legal rights under UK GDPR

Under UK data protection laws, you have rights including: the right to access, rectify, erase ('right to be forgotten'), restrict or object to processing, and request data portability. To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Cookies and tracking

We use essential cookies for site functionality and security, and may use performance/analytics cookies to analyze user interactions. You can configure your browser to block non-essential cookies at any time.

Changes to this policy

We may update this Privacy Policy periodically to reflect statutory updates or operational changes. Revised versions will be posted on this page with an updated revision date.

Questions about this policy?

Email us at [email protected]